Direct Spaces Release Notes 2026.1.2.1

We're delivering this release on April 9, 2026.

ClosedRequirements

To ensure your users benefit from the newest features, enhancements, and fixes, we recommends that you upgrade to the most current release of your EMS product.

You now need the .NET Framework 4.8 on the application server.

You only need the latest downloads for any component since they are cumulative.

If you want to get a Direct Spaces license, contact your Accruent account executive.

For more information refer to:

QR code booking access

Now you can scan a QR code to open the Create Booking form for the space if it’s available within the next 30 minutes.

Improvements and issues fixed

Component Summary

Exchange Integration

 

For Exchange enabled reservations, the Show as list of value in the Calendar section now uses the Status values from Outlook and defaults to busy.

The Reminder list in Exchange‑enabled reservations uses the following predefined values: Don’t remind me, At time of event, 5, 15, or 30 minutes before, 1, 2, or 12 hours before, and 1 day or 1 week before.

EMS Reservations

 

Reservations created from EMS now integrate with Exchange through the Microsoft Exchange checkbox configured on the process template. Direct Spaces previously required both the Microsoft Exchange and Outlook checkboxes.

The Submit button now becomes available after users select the terms and conditions when creating a reservation.

AI Agent

 

AI Agent now supports searching rooms by room features, such as a whiteboard.

The AI Agent now redirects you correctly to the Booking request screen. In some scenarios, you were redirected to the Home screen instead of the Booking request screen.

My Approvals

 

My Approvals search now defaults to a date range of today through the next 30 days to improve performance.

Reservations correctly move from Needs Approval to Review Completed after approval without requiring a refresh of the filter.

Configuration

Direct Spaces now supports a configuration setting that displays the temporary contact’s name as a read‑only value in the first contact field, consistent with group defaults and the Direct Spaces Classic experience.

Sign-in

When you sign in, Direct Spaces now refreshes cached process template configurations.

Environment Setup

The DS Setup Assistant now includes a logo image field. Administrators must set an avatar image and can optionally set a logo image for Direct Spaces app branding. The Use avatar for logo option applies the avatar as the logo when selected. DS Classic continues to use only the avatar image.

Contact Customer Support

Option 1 (Recommended): Go to Accruent Access to search the Knowledge Base or submit a case.

Option 2: Email [email protected].

Option 3:

Americas: +1 877.345.3999 press 5 then 2
International: +44 0808.234.3335 press 5 then 2

If you do not have a customer login, register here.